Howdy! 

I've got some exciting news about how we're leveling up our support game at Scholar Fund.

As you may or may not know, we have the pleasure of serving as fiscal sponsors for the Seattle King County NAACP, and today, we're expanding what enhanced support looks like. 

Live call support

Live support is more than just answering phones. It's responsiveness. It's active engagement. It's pushing the envelope in meeting folks where they are. Calls are the highest-touch form of communication, support, and building a presence of responsiveness for the community.

Key Features of Our New Support System:

• Live phone support from 6 AM to 6 PM PST

• Dedicated line: (206) 202-6867

• Real-time assistance for community members

🔬 Ready. Set. Launch. 

We're currently in the launch phase with the Seattle King County NAACP. As we gather data and refine our processes, we plan to gradually incorporate this support into our other customer service lines where the need is most pressing.

🌟 Why This Matters

1. Better Support: Immediate, personalized help for community members

2. Faster Solutions: Quicker answers to questions and concerns

3. Leading the Way: Setting a new standard in fiscal sponsorship

4. Future Growth: What we learn here will help all our partners down the line

⁉️ How You Can Help

• Got feedback? We're all ears! Your thoughts will shape how we grow this service.

• Know an organization looking to up their customer support game (phone, text, or email)? Send them my way – I'd love to chat!

🎉 Join Us in Celebrating

This is a significant milestone for Scholar Fund, and I invite you all to share in our excitement. Whether you're part of our internal team or one of our valued partners, your support has been crucial in bringing this initiative to life.

Here's to taking Scholar Fund and our partners to new heights!

Cheers,
David Coven
CEO, Scholar Fund

P.S. I read every reply. What else can we do to make Scholar Fund better for you?